There are times when i completely run out of words...specially when am trying to console someone...does dat person really needs u say..."Evrything is going to be ok"...when u yourself know that...it wont..how can that be?
Most awakward situation will be when that person is not that close to you...U will have that all made up sentence "Sorry about your loss...My condolence".When you know your condolence wont really help him to come out of this....If it was someone close to me i would hav given a hug...sometimes you don need to say something...but if that person is far away...phone conversation wuldn help....
Loss of life or something precious is always a loss...my saying everything is gonna be OK will not change it...You have to live your entire life with that...my being there will not make any difference.....
